Sky Stream Audio Issue

Barry+Mc+Kelvey — Mon, 29 Dec 2025 21:36:23 GMT

So I've got a bit of an odd issue since receiving my replacement Sky Stream Puck, just before Christmas. I'd received a Sky Stream Puck Version Two. The only visual difference between Version One and Version Two, is the power cable. See attached photo.

My Sky Stream Puck is connected to an AV Receiver. Yamaha RX-A2A. The AV Receiver is connected to a Panasonic TV. TX65J2000B.

I've setup the Sky Stream Remote to control the volume/switch the TV off/on.

All works fine until the Sky Stream Puck goes into Standby for any length of time, or switched off at the wall. When that happens my audio on the Panasonic TV switches from Home Cinema to TV.

For the audio to work as setup, I have to go into the TV's Audio Settings and switch from TV to Home Cinema.

This issue never happened with the Previous Sky Stream Puck. The issue has only presented itself, since the replacement Sky Stream Puck was setup.

Nothing else in my setup has changed, or no settings were changed.

HDMI Control is turned on at the Sky Stream Puck. eARC is still setup on the AV Receiver/TV.

I'd tried Hard Resetting the Sky Stream Puck. I'd also Factory Reset my TV, yet the issue still exists.

Anyone any ideas or solutions?

Thanks in Advance

Barry 🙂

topic Sky Stream Audio Issue in Sky Stream

Sky Stream Audio Issue