topic Re: Puck not updating in Sky Stream

Puck not updating

KevinRodgers — Sun, 28 Dec 2025 23:17:09 GMT

Hi guys, I have a Sky Streaming Puck which won't update beyond 1.3 no matter what I do. Any help would be appreciated.

Daymo — Sun, 28 Dec 2025 23:23:29 GMT

What build version do you have? Mine is at QS037 but the OS is 1.3

KevinRodgers — Sun, 28 Dec 2025 23:48:00 GMT

Am on IPO61-ef and software 1.3 but the puck wont update.

Daymo — Mon, 29 Dec 2025 00:29:43 GMT

Have you tried to restart the device wait a few minutes and see what happens. I'm not suggesting you haven't done, it's just worth checking

GD1 — Mon, 29 Dec 2025 02:21:07 GMT

@KevinRodgers You can't force an update you'll simply need to wait for the next batch updates

Dazzasky — Mon, 29 Dec 2025 06:53:56 GMT

@KevinRodgers wrote:
Hi guys, I have a Sky Streaming Puck which won't update beyond 1.3 no matter what I do. Any help would be appreciated.

1.3 is the correct Sky OS so it won't update. That is what we are all on @KevinRodgers