https://helpforum.sky.com/t5/Sky-Stream/Stream-takes-ages-to-load-but-plays-fine/m-p/5176603#M66171 <P>When loading a channel or on-demand content my puck has always been excellent but in the last few days it has slowed to a point where it now takes 30 seconds or more to load any channel. Once loaded, it plays smoothly (including UHD), but it just takes ages to load. Wi-fi signal is "excellent", speed is over 600mbps. Already tried a reboot and full reset but exactly the same issue still happening.&nbsp;</P> Sun, 28 Dec 2025 20:48:18 GMT Matt349 2025-12-28T20:48:18Z https://helpforum.sky.com/t5/Sky-Stream/Stream-takes-ages-to-load-but-plays-fine/m-p/5176603#M66171 <P>When loading a channel or on-demand content my puck has always been excellent but in the last few days it has slowed to a point where it now takes 30 seconds or more to load any channel. Once loaded, it plays smoothly (including UHD), but it just takes ages to load. Wi-fi signal is "excellent", speed is over 600mbps. Already tried a reboot and full reset but exactly the same issue still happening.&nbsp;</P> Sun, 28 Dec 2025 20:48:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-takes-ages-to-load-but-plays-fine/m-p/5176603#M66171 Matt349 2025-12-28T20:48:18Z