topic Re: Sky Stream Remote in Sky Stream

Sky Stream Remote

alfies+mum — Sat, 27 Dec 2025 21:06:47 GMT

Only had sky stream a few months.. Already had to change the batteries once a couple of weeks ago.. Last few days the remote keeps freezing.. Won't respond to any of the buttons. Need to remove the batteries and put them back in before it works again... Any ideas?

Re: Sky Stream Remote

mikealanr — Sat, 27 Dec 2025 22:19:13 GMT

Hi @alfies+mum

Try the steps here: https://www.sky.com/help/articles/remote-control-help-sky-glass

If still not working properly the last step will advise you how to obtain a replacement. It sounds like it could be a faulty remote.

MikeAlanR