https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Remote/m-p/5175994#M66088 Only had sky stream a few months.. Already had to change the batteries once a couple of weeks ago.. Last few days the remote keeps freezing.. Won't respond to any of the buttons. Need to remove the batteries and put them back in before it works again... Any ideas? Sat, 27 Dec 2025 21:06:47 GMT alfies+mum 2025-12-27T21:06:47Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Remote/m-p/5175994#M66088 Only had sky stream a few months.. Already had to change the batteries once a couple of weeks ago.. Last few days the remote keeps freezing.. Won't respond to any of the buttons. Need to remove the batteries and put them back in before it works again... Any ideas? Sat, 27 Dec 2025 21:06:47 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Remote/m-p/5175994#M66088 alfies+mum 2025-12-27T21:06:47Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Remote/m-p/5176038#M66090 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1234526">@alfies+mum</a>&nbsp;</P><P>&nbsp;</P><P>Try the steps here: <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/articles/remote-control-help-sky-glass</A></P><P>&nbsp;</P><P>If still not working properly the last step will advise you how to obtain a replacement. It sounds like it could be a faulty remote.</P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 27 Dec 2025 22:19:13 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Remote/m-p/5176038#M66090 mikealanr 2025-12-27T22:19:13Z