https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5173511#M65895 <P>I have the identical issue currently, I have a call open with Sky and can see from other posts that this seems to be a pain to get Sky to fix! I will update you if it progresses.&nbsp;</P> Tue, 23 Dec 2025 09:04:23 GMT Jlb77777 2025-12-23T09:04:23Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084775#M58843 <P>I have reset it, turned it off and on, the usual stuff. When i get the code and enter it, it says check your sky glass, try again later,&nbsp; &nbsp;I dont have sky glass, i only have the puck, can anyone help, the sky vurtial assistant is awful</P> Sat, 13 Sep 2025 18:41:44 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084775#M58843 Shetland_pony 2025-09-13T18:41:44Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084777#M58844 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="download (50).jpg" style="width: 461px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113000i3896E3F04254E255/image-size/large?v=v2&amp;px=999" role="button" title="download (50).jpg" alt="download (50).jpg" /></span></P> Sat, 13 Sep 2025 18:42:45 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084777#M58844 Shetland_pony 2025-09-13T18:42:45Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084806#M58845 <P>Try opening a private browser tab: go to sky.com/activate, login and enter the code.&nbsp;</P> Sat, 13 Sep 2025 19:15:08 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084806#M58845 82bit 2025-09-13T19:15:08Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084814#M58847 <P>how do i open a private browser ? all i want is to activate my account, it shuldnt be this hard</P> Sat, 13 Sep 2025 19:28:11 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5084814#M58847 Shetland_pony 2025-09-13T19:28:11Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5173511#M65895 <P>I have the identical issue currently, I have a call open with Sky and can see from other posts that this seems to be a pain to get Sky to fix! I will update you if it progresses.&nbsp;</P> Tue, 23 Dec 2025 09:04:23 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5173511#M65895 Jlb77777 2025-12-23T09:04:23Z https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5237053#M71607 <P>Hiya, did you ever get this sorted? I'm having the exact same problem now.&nbsp;</P> Mon, 23 Mar 2026 19:57:36 GMT https://helpforum.sky.com/t5/Sky-Stream/sky-puck-wont-activate/m-p/5237053#M71607 NorthernLass25 2026-03-23T19:57:36Z