topic AD tech test creative adverts in Sky Stream

AD tech test creative adverts

Lee3a — Mon, 22 Dec 2025 23:32:04 GMT

Hi everyone, this is a real strange one but driving me and the family mad, we seem to get the same bunch of 3 adverts, we get a small banner on the top left with 'AD tech test creative' and a countdown timer top right. We get a Glasgow furniture store sometimes on 5 times in one break that's closed today for about 8 months, it does it on all streams and glass TVs, the other ads are Norton and revolt. It's also all channels and it's just putting us off tv, we can't find anything online about our issue. Set up is sky broadband cabled to main glass tv and glass, glass and streams upstairs are wireless nothing special no vpn no non sky firewalls. I hope someone can help.

Thanks, Lee

Re: AD tech test creative adverts

Stephen+Mourton — Tue, 23 Dec 2025 17:48:17 GMT

@Lee3a Hi Lee, This is not a problem with your tv or set up it is a known generic problem at Sky,, give Sky a ring and they will sort it out for you.

Re: AD tech test creative adverts

Lee3a — Tue, 23 Dec 2025 23:42:47 GMT

Thank you, I will call support tomorrow, any chance someone could post the number if that's alllowed, I can't seem to find it and just go round in circles on the support page.

Re: AD tech test creative adverts

Leej3a — Sun, 28 Dec 2025 11:21:53 GMT

Morning all, I phoned yesterday and the technical helpline had no idea how to fix it, what I'm I supposed to ask? Thanks lee

Re: AD tech test creative adverts

Stephen+Mourton — Sun, 28 Dec 2025 14:53:08 GMT

Hi Lee, if you do an internet search for 'Ad tech creative on to screen' it will explain it for you, unfortunately this forum will not allow me to copy and paste it, so best you check it all out which hopefully will enable you to explain it to Sky.