topic Re: Paramount plus really slow in Sky Stream

Paramount plus really slow

Westyb3 — Mon, 22 Dec 2025 15:56:35 GMT

recently we have been having real trouble getting paramount plus to load. Basically have a o reboot the sky puck every time for it to open. Anyone know a fix for this?

Re: Paramount plus really slow

Anonymous — Mon, 22 Dec 2025 15:59:29 GMT

It's been playing up for a while, there was an update to the app about a week ago which caused issues.

Run an app refresh in settings it may help but there again. 🤞🏻

Re: Paramount plus really slow

lettice — Mon, 22 Dec 2025 16:06:03 GMT

@Westyb3 wrote:

recently we have been having real trouble getting paramount plus to load. Basically have a o reboot the sky puck every time for it to open. Anyone know a fix for this?

First, try doing a restart of your Sky Stream puck;

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Put your Sky stream puck into standby and restart your broadband router/hub.

Do an apps refresh;

Press Home on your Sky remote, then highlight Settings.
Press System management, then Resets and updates, and finally Refresh apps.
You'll see a message that says, 'Your apps are being refreshed'.
Press Dismiss to return to normal viewing.
An apps refresh can take up to 24 hours to complete

Re: Paramount plus really slow

Westyb3 — Fri, 26 Dec 2025 08:51:15 GMT

Thanks. That's basically what's we've been doing. 👍