topic Re: T in Sky Stream

T

SJ82 — Fri, 05 Jan 2024 21:12:51 GMT

The connection on my tv is not working, I've checked the stream box and the light is on, I've checked the hub box and all the lights are green, I've checked the connection on my phone and that says WiFi connected.

Re: T

GD1 — Fri, 05 Jan 2024 21:18:05 GMT

@SJ82 What message are you seeing on your TV screen?

Re: T

SJ82 — Fri, 05 Jan 2024 21:23:15 GMT

There's no message it just says no signal, I've been on to my tv settings and tried to connect to my WiFi it says connection failed however the signal is all green!

Re: T

GD1 — Fri, 05 Jan 2024 21:25:55 GMT

@SJ82 No signal is the TV telling you the input you have selected isn't the Stream Box, you need to scroll through the inputs on your TV to get the correct one.

It is nothing to do with your wifi.

Re: T

peter-marlow+1966 — Fri, 05 Jan 2024 21:27:10 GMT

Have checked the hdmi connection to the tv

Re: T

SJ82 — Fri, 05 Jan 2024 21:29:52 GMT

Of course!!!! Silly me the one thing I didn't check thank you feel like a plum now!! lol

Re: T

peter-marlow+1966 — Fri, 05 Jan 2024 21:31:52 GMT

Make sure that it is pushed in at both ends

Re: T

SJ82 — Fri, 05 Jan 2024 21:33:53 GMT

Thank you!! can't believe I didn't think of that

Re: T

peter-marlow+1966 — Sat, 06 Jan 2024 09:17:15 GMT

I hope everything is working OK now