https://helpforum.sky.com/t5/Sky-Stream/Constant-issues-with-sky-stream-Puck-not-working/m-p/5168157#M65297 <P>Every single day my programmes go off with it saying technical issues, screen goes blank and channels stop working! Honestly don't know what I'm paying for. Really disappointing.&nbsp;</P> Mon, 15 Dec 2025 21:00:43 GMT John718 2025-12-15T21:00:43Z https://helpforum.sky.com/t5/Sky-Stream/Constant-issues-with-sky-stream-Puck-not-working/m-p/5168157#M65297 <P>Every single day my programmes go off with it saying technical issues, screen goes blank and channels stop working! Honestly don't know what I'm paying for. Really disappointing.&nbsp;</P> Mon, 15 Dec 2025 21:00:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Constant-issues-with-sky-stream-Puck-not-working/m-p/5168157#M65297 John718 2025-12-15T21:00:43Z https://helpforum.sky.com/t5/Sky-Stream/Constant-issues-with-sky-stream-Puck-not-working/m-p/5168207#M65302 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4564930">@John718</a>&nbsp; &nbsp;It is possible it could be your setup that is causing your issues. &nbsp;If you are not connected via an Ethernet cable check your router has a direct line of sight to the puck with nothing in the way. &nbsp;Also make sure your puck is on its own, not touching anything else and with at least a small gap between anything else. &nbsp;See if that helps.</P> Mon, 15 Dec 2025 21:57:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Constant-issues-with-sky-stream-Puck-not-working/m-p/5168207#M65302 Stephen+Mourton 2025-12-15T21:57:52Z