https://helpforum.sky.com/t5/Sky-Stream/Programmes-keep-freezing/m-p/5167691#M65259 <P>When watching programmes either through playlist or via apps they keep freezing&nbsp;</P> Mon, 15 Dec 2025 13:33:59 GMT AMcF026 2025-12-15T13:33:59Z https://helpforum.sky.com/t5/Sky-Stream/Programmes-keep-freezing/m-p/5167691#M65259 <P>When watching programmes either through playlist or via apps they keep freezing&nbsp;</P> Mon, 15 Dec 2025 13:33:59 GMT https://helpforum.sky.com/t5/Sky-Stream/Programmes-keep-freezing/m-p/5167691#M65259 AMcF026 2025-12-15T13:33:59Z https://helpforum.sky.com/t5/Sky-Stream/Programmes-keep-freezing/m-p/5167775#M65260 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4564416">@AMcF026</a>&nbsp;wrote:<BR /><P>When watching programmes either through playlist or via apps they keep freezing&nbsp;</P><HR /></BLOCKQUOTE><P>What download speed is your puck getting? To find out open Netflix on the puck, go to Get Help and Check Your Network and it will run a speed test.</P> Mon, 15 Dec 2025 15:03:25 GMT https://helpforum.sky.com/t5/Sky-Stream/Programmes-keep-freezing/m-p/5167775#M65260 MarkGoldsmith 2025-12-15T15:03:25Z