topic Sky stream not opening selected programme on bbc I player in Sky Stream

Watching BBC iPlayer Programmes In My Playlist

BearWithSoreHead — Fri, 12 Dec 2025 16:47:24 GMT

Recent Stream update, within last week, has broken playlist programme links to iPlayer

Select BBC programme from playlist

Select the account user - didn't use to do this

You're then presented with iPlayer home page not the programme you wanted to watch.

Go back to Stream home

Select playlist

Select programme you want again

iPlayer opens the and plays the progrmme you wanted.

I love being an alpha tester for a product that costs the earth and delivers the night soil.

For two and a half years that Playlist / iPlayer integration worked pretty well. Then some clever coder trashed it in an upgrade. I don't think this product has actually ever had real user testing only, Sky genius testing in a Sky house..

I've raised a complaint, but unless more users find this new feature irrtating they won't fix it...

Re: Watching BBC iPlayer Programmes In My Playlist

BenJoBanjo — Fri, 12 Dec 2025 17:02:10 GMT

@BearWithSoreHead

It's quite likely that it's the BBC who have requested this. They like to have proper analytics of who is watching their content under which profile. Perhaps they had some kind of initial agreement with Sky to bypass it, but now they have changed the agreement.

Re: Watching BBC iPlayer Programmes In My Playlist

Fothergill1 — Fri, 12 Dec 2025 20:13:37 GMT

Hi @BearWithSoreHead I thought it was just me but I have been experiencing exactly what you describe for the last week or so. Maybe as you suggest it was when I received my last stream update.

Every time I have gone back to the Sky home screen and selected the programme for a second time it has worked without any further issues. Although I have not found an actual solution, if you let the next episode play for a few seconds you can then select it from the iPlayer Continue Watching rail rather than having to return to the Sky homepage to select it again from there.

Re: Watching BBC iPlayer Programmes In My Playlist

Thomas611 — Fri, 12 Dec 2025 20:38:05 GMT

I've been having the same problem recently with 'Continue Watching' programmes from BBC iplayer. I am taken to the iplayer home page where I have to search for the relevant programme again.

Re: Watching BBC iPlayer Programmes In My Playlist

Fothergill1 — Fri, 12 Dec 2025 20:51:12 GMT

Hi @Thomas611 and welcome to the forum. As I suggested in my previous post, when you have finished an episode just let the next one play for a few seconds before closing iPlayer. That way when you want to play it and the Sky CW rail sends you to the iPlayer homepage you will find the episode in the iPlayer CW rail.

Re: Watching BBC iPlayer Programmes In My Playlist

MarkGoldsmith — Fri, 12 Dec 2025 22:17:22 GMT

Got to admit I've recently seen the same issue with BBC iplayer, whereby the first time to open a show from the playlist or CW rail it just goes to the iplayer home page, but if you subsequently press home again and click on the show it then loads as expected.

Seems likely perhaps there was an upgrade to the iplayer app on stream/glass recently that has broken it.

Re: Watching BBC iPlayer Programmes In My Playlist

Fothergill1 — Fri, 12 Dec 2025 22:37:47 GMT

I have reported this issue on the closed forum so hopefully Sky will investigate it. I have refreshed apps and it hasn't helped.

It might of course be an issue with the iPlayer app rather than with Sky.

Re: Watching BBC iPlayer Programmes In My Playlist

lettice — Fri, 12 Dec 2025 22:59:13 GMT

Do not use iPlayer that often, maybe only a few times a week.

But, have also noticed for a few weeks that the first launch of the app after time, takes me to the homepage sometimes and not the programme.

After that first launch it then continues to take me straight to the programme. Until after many hours of not using the app, it all starts the above again with that first launch anomaly.

Must admit, iPlayer has always on its first launch of the app after time, asked me to choose a profile.

Does that on other devices too.

BBC iPlayer app across devices generally gets very regular updates, often every few days or so.

Re: Watching BBC iPlayer Programmes In My Playlist

KevNewMedia — Mon, 15 Dec 2025 08:19:31 GMT

Hi Everyone

Thank you for highlighting this problem, we're sorry for any inconvenience, and thank you for tagging us @Fothergill1 .

I've escalated the problem to our support teams and when we know more, we'll let everyone know.

I'm going to mark this post as the answer, so everyone has the most up-to-date information.

Sky stream not opening selected programme on bbc I player

JEFF1102 — Mon, 15 Dec 2025 12:14:41 GMT

Usually if you select a bbc show on the sky stream Home Screen it opens up bbc iplayer and starts playing the selected show. But recently it just opens up the BBC iplayer home page and then I have to search for the programme.

I have refreshed apps and rebooted but still happens. Any ideas? Anyone else had this issue?

Re: Watching BBC iPlayer Programmes In My Playlist

GavinSKY10 — Mon, 15 Dec 2025 16:40:22 GMT

So can I confirm that this is an actual bug and that it will get sorted

I found this started happening a couple of weeks back.

Select a "Continue Watching" or Playlist Item, From BBC iPlayer, and it opens the App but does not go to the show.

Return to SKY Stream Home and try a second time and it works correctly.

This is always repeatble. EXCEPT if you want to view 2 BBC iPlayer programs in a row. First one fails as described above but selecting a second program seems to work fine.

Based on this, could it be an issue with the log in to the BBC iPlayer App

Cheers

Re: Watching BBC iPlayer Programmes In My Playlist

motb — Mon, 15 Dec 2025 19:05:52 GMT

Will the same issue with Discovery+ be looked into also?

Re: Watching BBC iPlayer Programmes In My Playlist

Fothergill1 — Mon, 15 Dec 2025 20:01:17 GMT

@motb wrote:
Will the same issue with Discovery+ be looked into also?

Hi @motb I have not used my Discovery + app in a while so had not seen this issue. On reading your post I tried a D+ programme from my CW rail and I see what you mean. The issues seems almost the same as the iPlayer one except it first took me to a blank/black screen but on going back to my home screen and selecting it again it took me to the correct programme and episode.

I will report this on the relevant thread on the closed forum.

cc - @KevNewMedia

Re: Watching BBC iPlayer Programmes In My Playlist

motb — Mon, 15 Dec 2025 20:04:57 GMT

@Fothergill1 👍

Re: Watching BBC iPlayer Programmes In My Playlist

Lkmi123 — Mon, 15 Dec 2025 21:33:30 GMT

I too am having these very same issues. What I can add is that I believe that this is a Sky issue and not a BBC iplayer issue. I also have an Apple puck and I can select an iplayer programme on it and it takes me straight there without going to the homepage.

BBCiplayer and playlist issue

slaters — Tue, 16 Dec 2025 10:41:04 GMT

Just recently I've noticed when I select a bbc programme from my playlist instead of taking me directly to the show as usual all it does is open up iplayer on the home page then I have to search for the show again within iplayer ?

Re: BBCiplayer and playlist issue

Fothergill1 — Tue, 16 Dec 2025 10:46:07 GMT

Hi @slaters This is a recent problem which as of yesterday is being investigated by Sky. Have a look at this THREAD for some other posts on the issue.

Instead of having to search for the programme you want, if you close the iplayer and then select the programme again from your playlist or continue watching rail it will work correctly this time.

Re: BBCiplayer and playlist issue

slaters — Tue, 16 Dec 2025 10:54:55 GMT

@Fothergill1 @

That's another issue lately I've had the continue watching feature. If I go back to a show I've started when I select it sometimes it starts again from the beginning I've noticed this especially on bbc and Ch5 ,?

What's going on with Sky Glass so many issues at the moment, its very poor !

Re: BBCiplayer and playlist issue

Fothergill1 — Tue, 16 Dec 2025 12:00:37 GMT

Apologies - Deleted, posted on wrong thread.

Re: BBCiplayer and playlist issue

Fothergill1 — Tue, 16 Dec 2025 12:01:52 GMT

@slaters wrote:
@Fothergill1 @

That's another issue lately I've had the continue watching feature. If I go back to a show I've started when I select it sometimes it starts again from the beginning I've noticed this especially on bbc and Ch5 ,?

What's going on with Sky Glass so many issues at the moment, its very poor !

Hi @slaters I can't say I have noticed that but maybe with the iPlayer it is linked to the same problem as above. The Ch5 app is pretty poor at the best of times IMHO.

I tend to do a periodic reboot even if I am not having any issues (once every 7-10 days). I look at this as a maintenance measure in an attempt to stop minor niggles evolving into major ones. Whether or not this actually does anything I don't really know but I seem to have less issues since I started doing it.