topic Re: Sky stream issues in Sky Stream

Sky stream issues

Lyn32 — Sun, 14 Dec 2025 14:43:12 GMT

My sky stream keeps buffering all the time is there anything I can do or buy to make it stop doing this please

thankyou

Re: Sky stream issues

BenJoBanjo — Sun, 14 Dec 2025 14:45:51 GMT

@Lyn32 wrote:
My sky stream keeps buffering all the time is there anything I can do or buy to make it stop doing this please
thankyou

Improve your broadband speed and quality would be the first line of attack.
Check what speed your puck is actually receiving by running a network check from the get help menu within the Netflix app. You need a minimum of 25Mbps constantly for Stream to function with any sort of reliability.

Re: Sky stream issues

Lyn32 — Sun, 14 Dec 2025 14:47:29 GMT

Thankyou and what can I do if I don't have that minimum spread please

Re: Sky stream issues

Super+Anthony — Sun, 14 Dec 2025 14:48:26 GMT

It's probably the inadequate puck which needs severe updating and Sky to admit it

Re: Sky stream issues

BenJoBanjo — Sun, 14 Dec 2025 15:03:26 GMT

@Lyn32 wrote:
Thankyou and what can I do if I don't have that minimum spread please

If you don't have that minimum speed then it's pointless having Sky Stream.
SkyOS which runs on it is server-based so needs a constant fast and stable connection. If you cannot provide it the you're better getting a different TV service.