Roll over payment

Ruby2010 — Fri, 12 Dec 2025 13:42:25 GMT

Am I able to roll this months bill to next and not loose service?

Re: Roll over payment

mikealanr — Fri, 12 Dec 2025 16:06:43 GMT

Hi @Ruby2010

You will need to call sky as we are fellow customers. Usually they can pause glass / loan repayments for a period but expect full payment for services.

Here is some more information which may help:

https://www.sky.com/help/articles/missed-payments-sky-glass &

https://www.sky.com/help/articles/support-with-financial-difficulty

If you pay via DD and it fails they will try again after 10 days. If this fails again services are usually suspended.

MikeAlanR

topic Re: Roll over payment in Sky Stream

Roll over payment

Re: Roll over payment