https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-turn-on/m-p/5163192#M64849 <P>Anybody have the problem of their Sky puk not turning on ?&nbsp;<BR />I've done the turn everything off and on again but hasn't worked&nbsp;</P> Tue, 09 Dec 2025 21:21:04 GMT Weeksey1 2025-12-09T21:21:04Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-turn-on/m-p/5163192#M64849 <P>Anybody have the problem of their Sky puk not turning on ?&nbsp;<BR />I've done the turn everything off and on again but hasn't worked&nbsp;</P> Tue, 09 Dec 2025 21:21:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-turn-on/m-p/5163192#M64849 Weeksey1 2025-12-09T21:21:04Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-turn-on/m-p/5163216#M64850 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559890">@Weeksey1</a>&nbsp;</P><P>&nbsp;</P><P>Follow the steps outlined in this help article: <A href="https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>Including step 4 recovery process. If this doesn't work you will need to contact sky for a replacement. (We are fellow customers here on the community).</P><P>&nbsp;</P><P>MikeAlanR&nbsp;</P> Tue, 09 Dec 2025 21:28:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-won-t-turn-on/m-p/5163216#M64850 mikealanr 2025-12-09T21:28:28Z