https://helpforum.sky.com/t5/Sky-Stream/Mr-Brian-Ckarke/m-p/5162562#M64801 <P>I have made numerous phone calls with no satisfaction at all when my Sky Stream was installed back on 12/09/2925 as I onl received 1 puck and 1 remote control when I should have received 2 of both as per my order. It was forwarded to your escalation team but they have done nothing to resolve my issue. All I ask is for the second puck and remote control to be delivered as this this is what I'm paying for. My order was placed on 01/08/2025, a/c number is 625</P> Tue, 09 Dec 2025 12:57:56 GMT Golfchamp 2025-12-09T12:57:56Z https://helpforum.sky.com/t5/Sky-Stream/Mr-Brian-Ckarke/m-p/5162562#M64801 <P>I have made numerous phone calls with no satisfaction at all when my Sky Stream was installed back on 12/09/2925 as I onl received 1 puck and 1 remote control when I should have received 2 of both as per my order. It was forwarded to your escalation team but they have done nothing to resolve my issue. All I ask is for the second puck and remote control to be delivered as this this is what I'm paying for. My order was placed on 01/08/2025, a/c number is 625</P> Tue, 09 Dec 2025 12:57:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Mr-Brian-Ckarke/m-p/5162562#M64801 Golfchamp 2025-12-09T12:57:56Z https://helpforum.sky.com/t5/Sky-Stream/Mr-Brian-Ckarke/m-p/5162563#M64802 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4559153">@Golfchamp</a>&nbsp; You're not contacting Sky Customer service by posting here.&nbsp; Yiou will need to speak to Sky again regrarding your complaint.</P> Tue, 09 Dec 2025 13:00:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Mr-Brian-Ckarke/m-p/5162563#M64802 GD1 2025-12-09T13:00:05Z