topic Re: Sky Stream glitching issue in Sky Stream

Sky Stream glitching issue

BillyYC — Sun, 07 Dec 2025 09:07:24 GMT

Since I have had a new WiFi router from Sky the Sky Streaam glitches especially when I am trying to watch Sky Sports F1.

it seems to be to fix the problem is turn off the Sky puck and router and then turn back on, which I am doing all the time. This is not acceptable when you are paying a lot of money a month. Please could somebody look into what the issue is.

Re: Sky Stream glitching issue

Chrisee — Sun, 07 Dec 2025 09:32:50 GMT

@BillyYC go into the Stream Puck's serrings navigate to Network and it should tell you the quality of the WiFi connection. F1 in UHD requires both a decent bandwidth of 30Mb/s or thereabouts and good stability. Marginal wifi signal level are therefore going to cause issues.

Re: Sky Stream glitching issue

lettice — Sun, 07 Dec 2025 10:50:23 GMT

Can you do a network speed test on each of your Pucks.
Launch Netflix on your pucks (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.
Choose Check Network.
Would suggest running the test a few times, say a few minutes between tests.
What is your speed?