https://helpforum.sky.com/t5/Sky-Stream/New-set-up-not-connecting-to-internet/m-p/5158754#M64446 <P>Got new hub and tv connection to broadband but no internet. &nbsp;Tried all advice on help. &nbsp;Nothing working.&nbsp;</P> Thu, 04 Dec 2025 12:12:39 GMT Cp2211 2025-12-04T12:12:39Z https://helpforum.sky.com/t5/Sky-Stream/New-set-up-not-connecting-to-internet/m-p/5158754#M64446 <P>Got new hub and tv connection to broadband but no internet. &nbsp;Tried all advice on help. &nbsp;Nothing working.&nbsp;</P> Thu, 04 Dec 2025 12:12:39 GMT https://helpforum.sky.com/t5/Sky-Stream/New-set-up-not-connecting-to-internet/m-p/5158754#M64446 Cp2211 2025-12-04T12:12:39Z https://helpforum.sky.com/t5/Sky-Stream/New-set-up-not-connecting-to-internet/m-p/5158919#M64455 <P>You need to provide some more info on what you have tried and exactly what stage in the setup you are getting &nbsp;any failure to connect messages?</P> <P>If it's not connecting through the setup process to your wifi, try using an ethernet cable temporarily to your hub and when the setup has completed, then try again to connect wifi to your router again.</P> <P>Try powering off the Sky &nbsp;Stream box briefly and try the setup process again.</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 04 Dec 2025 15:40:00 GMT https://helpforum.sky.com/t5/Sky-Stream/New-set-up-not-connecting-to-internet/m-p/5158919#M64455 lettice 2025-12-04T15:40:00Z