There is a technical fault message

DGL2 — Wed, 03 Dec 2025 23:08:16 GMT

Broadband working ok sky go on phone ok but tv says there's a technical fault anyone any ideas.

Re: There is a technical fault message

Fothergill1 — Thu, 04 Dec 2025 00:03:42 GMT

Hi @DGL2 and welcome to the forum. The issue you are having is not that uncommon. A restart of the puck will probably resolve the issue for you as it tends to clear software glitches. I works for me when I get the technical fault error message.

To do this go to Settings > System Management > Resets & Updates > Restart device. It takes a couple of minutes to completely reboot and you will have a blank screen for a couple of minutes before the Sky logo appears.

topic There is a technical fault message in Sky Stream

There is a technical fault message

Re: There is a technical fault message