https://helpforum.sky.com/t5/Sky-Stream/Drop-outs/m-p/5158310#M64419 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4554126">@Joey1974</a>&nbsp;wrote:<BR /> <P>Why does sky stream keep dropping out. I have restarted everything. Put and Ethernet cable to router but no different. Any suggestions.</P> <P>&nbsp;</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Did you also turn off wifi on the puck when you connected ethernet?&nbsp; &nbsp;And restart the puck too?</P> Wed, 03 Dec 2025 19:50:44 GMT GD1 2025-12-03T19:50:44Z https://helpforum.sky.com/t5/Sky-Stream/Drop-outs/m-p/5158245#M64418 <P>Why does sky stream keep dropping out. I have restarted everything. Put and Ethernet cable to router but no different. Any suggestions.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 03 Dec 2025 18:34:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Drop-outs/m-p/5158245#M64418 Joey1974 2025-12-03T18:34:06Z https://helpforum.sky.com/t5/Sky-Stream/Drop-outs/m-p/5158310#M64419 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4554126">@Joey1974</a>&nbsp;wrote:<BR /> <P>Why does sky stream keep dropping out. I have restarted everything. Put and Ethernet cable to router but no different. Any suggestions.</P> <P>&nbsp;</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Did you also turn off wifi on the puck when you connected ethernet?&nbsp; &nbsp;And restart the puck too?</P> Wed, 03 Dec 2025 19:50:44 GMT https://helpforum.sky.com/t5/Sky-Stream/Drop-outs/m-p/5158310#M64419 GD1 2025-12-03T19:50:44Z