https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5158019#M64399 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553750">@Nikita231</a>&nbsp; was it a buy and keep or rental&nbsp;</P><P>&nbsp;</P><P>if rental you a) only have 7 days to start watching and b) once you start watching you only have 24/48 hours to finish watching it before it deletes&nbsp;</P><P>&nbsp;</P><P>if either of these apply you will need to purchase the rental again&nbsp;</P> Wed, 03 Dec 2025 14:38:22 GMT SKY1992bf 2025-12-03T14:38:22Z https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5157944#M64394 <P>I paid for a movie (Dogman) and now I don't have it.&nbsp;</P> Wed, 03 Dec 2025 13:12:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5157944#M64394 Nikita231 2025-12-03T13:12:09Z https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5157969#M64395 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553750">@Nikita231</a>&nbsp; Have you looked in your Sky Store app on your stream puck?&nbsp; It will be listed under my library</P> Wed, 03 Dec 2025 13:31:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5157969#M64395 GD1 2025-12-03T13:31:07Z https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5158019#M64399 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553750">@Nikita231</a>&nbsp; was it a buy and keep or rental&nbsp;</P><P>&nbsp;</P><P>if rental you a) only have 7 days to start watching and b) once you start watching you only have 24/48 hours to finish watching it before it deletes&nbsp;</P><P>&nbsp;</P><P>if either of these apply you will need to purchase the rental again&nbsp;</P> Wed, 03 Dec 2025 14:38:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Movie-paid-for-disappeared/m-p/5158019#M64399 SKY1992bf 2025-12-03T14:38:22Z