https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157879#M64389 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553662">@Immy3</a>&nbsp; OPosting 3 words isn't much to go on.</P> <P>&nbsp;</P> <P>What is happeing when you turn it on?&nbsp; Any light showing?</P> Wed, 03 Dec 2025 12:05:06 GMT GD1 2025-12-03T12:05:06Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157871#M64388 <P>Turning it on&nbsp;</P> Wed, 03 Dec 2025 12:00:14 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157871#M64388 Immy3 2025-12-03T12:00:14Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157879#M64389 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553662">@Immy3</a>&nbsp; OPosting 3 words isn't much to go on.</P> <P>&nbsp;</P> <P>What is happeing when you turn it on?&nbsp; Any light showing?</P> Wed, 03 Dec 2025 12:05:06 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157879#M64389 GD1 2025-12-03T12:05:06Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157893#M64390 <P>If your puck is having some power on issues, try the following,&nbsp;<SPAN>namely performing the recovery procedure on step 4;</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...</A></P> <P>&nbsp;</P> Wed, 03 Dec 2025 12:19:26 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-won-t-turn-on/m-p/5157893#M64390 lettice 2025-12-03T12:19:26Z