https://helpforum.sky.com/t5/Sky-Stream/Faulty-sky-puck/m-p/5157371#M64368 When switching on it is coming up as BT TV set top box I have never had this This has only happened since BT had to renew fibre cable coming to my house Tue, 02 Dec 2025 21:32:04 GMT Myproblemornot 2025-12-02T21:32:04Z https://helpforum.sky.com/t5/Sky-Stream/Faulty-sky-puck/m-p/5157371#M64368 When switching on it is coming up as BT TV set top box I have never had this This has only happened since BT had to renew fibre cable coming to my house Tue, 02 Dec 2025 21:32:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Faulty-sky-puck/m-p/5157371#M64368 Myproblemornot 2025-12-02T21:32:04Z https://helpforum.sky.com/t5/Sky-Stream/Faulty-sky-puck/m-p/5157403#M64372 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4553083">@Myproblemornot</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information. Do you mean the label on the TV? Or can you see the sky interface. You definitely have a sky puck?&nbsp;</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-stream-faqs" target="_blank">https://www.sky.com/help/articles/sky-stream-faqs</A></P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 02 Dec 2025 22:11:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Faulty-sky-puck/m-p/5157403#M64372 mikealanr 2025-12-02T22:11:08Z