https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5154147#M64068 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549141">@Stephenlowe</a>&nbsp;wrote:<BR />Sky stream box keeps reseting when trying to watch anything<HR /></BLOCKQUOTE><P>Have you tried fully rebooting your puck by turning it off at the wall for a minute or two then powering it back on?</P><P>Check your broadband speed being received by the puck - run a network check from the get help menu on the Netflix app.&nbsp;</P><P>There have been a few reports this week of pucks randomly resetting. You may need to ring Sky for further troubleshooting and potential replacement of the puck.&nbsp;</P> Fri, 28 Nov 2025 17:33:19 GMT BenJoBanjo 2025-11-28T17:33:19Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5154142#M64067 Sky stream box keeps reseting when trying to watch anything Fri, 28 Nov 2025 17:28:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5154142#M64067 Stephenlowe 2025-11-28T17:28:58Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5154147#M64068 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4549141">@Stephenlowe</a>&nbsp;wrote:<BR />Sky stream box keeps reseting when trying to watch anything<HR /></BLOCKQUOTE><P>Have you tried fully rebooting your puck by turning it off at the wall for a minute or two then powering it back on?</P><P>Check your broadband speed being received by the puck - run a network check from the get help menu on the Netflix app.&nbsp;</P><P>There have been a few reports this week of pucks randomly resetting. You may need to ring Sky for further troubleshooting and potential replacement of the puck.&nbsp;</P> Fri, 28 Nov 2025 17:33:19 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/5154147#M64068 BenJoBanjo 2025-11-28T17:33:19Z