topic Re: Sky Puck in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152431#M63937 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503483">@Toya123</a>&nbsp;wrote:<BR /><P>Signal is fine and not hot&nbsp;</P><HR /></BLOCKQUOTE><P>It may just be a temperamental puck. There have been several reports of them turning themselves off so it may be a dodgy batch.</P><P>It's probably worth calling Sky for further troubleshooting then they'll arrange a replacement to be sent if nothing helps.&nbsp;&nbsp;</P> Wed, 26 Nov 2025 19:02:48 GMT BenJoBanjo 2025-11-26T19:02:48Z Sky Puck https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152330#M63927 <P>Why does my Sky Puck keep turning off?</P> Wed, 26 Nov 2025 17:28:56 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152330#M63927 Toya123 2025-11-26T17:28:56Z Re: Sky Puck https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152347#M63929 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503483">@Toya123</a>&nbsp;wrote:<BR /><P>Why does my Sky Puck keep turning off?</P><HR /></BLOCKQUOTE><P>Is it receiving a fast and stable broadband signal? Is it getting too hot?&nbsp;</P> Wed, 26 Nov 2025 17:45:59 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152347#M63929 BenJoBanjo 2025-11-26T17:45:59Z Re: Sky Puck https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152355#M63931 <P>Signal is fine and not hot&nbsp;</P> Wed, 26 Nov 2025 17:52:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152355#M63931 Toya123 2025-11-26T17:52:49Z Re: Sky Puck https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152431#M63937 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503483">@Toya123</a>&nbsp;wrote:<BR /><P>Signal is fine and not hot&nbsp;</P><HR /></BLOCKQUOTE><P>It may just be a temperamental puck. There have been several reports of them turning themselves off so it may be a dodgy batch.</P><P>It's probably worth calling Sky for further troubleshooting then they'll arrange a replacement to be sent if nothing helps.&nbsp;&nbsp;</P> Wed, 26 Nov 2025 19:02:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152431#M63937 BenJoBanjo 2025-11-26T19:02:48Z Re: Sky Puck https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152475#M63939 <P>Ok, thank you, I will call them tomorrow&nbsp;</P> Wed, 26 Nov 2025 19:51:17 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck/m-p/5152475#M63939 Toya123 2025-11-26T19:51:17Z