topic Re: Discovery plus time for an update in Sky Stream

Discovery plus time for an update

Simmo-4167 — Tue, 11 Nov 2025 11:51:03 GMT

I have just subscribed to Sky with free access to discovery plus. I have two pucks and discovery plus works fine on one but on the other says Time for an update and to follow instructions on my device but nothing happens.
can anybody help please

Many thanks

Re: Discovery plus time for an update

lettice — Tue, 11 Nov 2025 16:28:13 GMT

Have you tried a settings restart on that puck?

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Different ways to get to the settings menu;
Hit the . . . button on your remote and select settings, use voice saying 'settings' or scroll down to the settings menu on the Home menu.

Re: Discovery plus time for an update

Simmo-4167 — Tue, 11 Nov 2025 16:30:44 GMT

That worked

Many thanks 👍

Re: Discovery plus time for an update

andyzbox — Tue, 25 Nov 2025 21:48:16 GMT

I have the same issue but the fix didn't work. There seems like no way to update the app. I tried the refresh app but no joy.