https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puck-stuck-in-transit/m-p/5151274#M63848 <P>My Sky stream puck has supposedly been stuck in transit for over 3 weeks! This is ridiculous... I've called up the costumer service more than enough times and haven't been watching television since either! They even charged me for it... when I haven't even watched anything!</P><P>Always get the same response: "we need to contact the team to see what's going on". &nbsp;Very poor costumer service and worse is the advisory management!</P><P>&nbsp;</P> Tue, 25 Nov 2025 15:44:40 GMT m-ahmed 2025-11-25T15:44:40Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puck-stuck-in-transit/m-p/5151274#M63848 <P>My Sky stream puck has supposedly been stuck in transit for over 3 weeks! This is ridiculous... I've called up the costumer service more than enough times and haven't been watching television since either! They even charged me for it... when I haven't even watched anything!</P><P>Always get the same response: "we need to contact the team to see what's going on". &nbsp;Very poor costumer service and worse is the advisory management!</P><P>&nbsp;</P> Tue, 25 Nov 2025 15:44:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-puck-stuck-in-transit/m-p/5151274#M63848 m-ahmed 2025-11-25T15:44:40Z