https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150961#M63841 I have checked and it has a green tick on the main puck but still says i need whole home? Tue, 25 Nov 2025 08:29:05 GMT Emz61 2025-11-25T08:29:05Z https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150929#M63837 I cancelled my whole home as of today and this morning my main tv is showing whole home required; I only need this one puck now and have tried everything I can think of, even a factory reset but it still says the same???? Tue, 25 Nov 2025 07:36:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150929#M63837 Emz61 2025-11-25T07:36:38Z https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150944#M63838 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4187998">@Emz61</a>&nbsp;</P> <P>&nbsp;</P> <P>Only the unit initially designated (somewhat arbitrarily) as the 'main device' will now be active.</P> Tue, 25 Nov 2025 07:56:42 GMT https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150944#M63838 TimmyBGood 2025-11-25T07:56:42Z https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150953#M63840 <P>Have you gone into your Mysky account and changed the puck you want for your Min Tv to the Primary device?</P> Tue, 25 Nov 2025 08:10:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150953#M63840 lettice 2025-11-25T08:10:50Z https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150961#M63841 I have checked and it has a green tick on the main puck but still says i need whole home? Tue, 25 Nov 2025 08:29:05 GMT https://helpforum.sky.com/t5/Sky-Stream/Whole-home-cancelled/m-p/5150961#M63841 Emz61 2025-11-25T08:29:05Z