https://helpforum.sky.com/t5/Sky-Stream/Returning-sky-equptment-messages-is-it-a-scam/m-p/5147671#M63501 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541910">@ScarHelp</a>&nbsp; did he change from sky Q to stream as his Q equipment (they tell you which bits) needs to be sent back.&nbsp;</P> Fri, 21 Nov 2025 15:11:22 GMT 63johnw 2025-11-21T15:11:22Z https://helpforum.sky.com/t5/Sky-Stream/Returning-sky-equptment-messages-is-it-a-scam/m-p/5147629#M63495 <P>My father who is 86 received a text message that his equptment needed to be sent back. he thought it was a scam so hes ignored it, now he is being told he will be charged for not sending kit back?! hes paying his direct debit! can someone help how do we speak to someone from Sky customer support?</P> Fri, 21 Nov 2025 14:20:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Returning-sky-equptment-messages-is-it-a-scam/m-p/5147629#M63495 ScarHelp 2025-11-21T14:20:50Z https://helpforum.sky.com/t5/Sky-Stream/Returning-sky-equptment-messages-is-it-a-scam/m-p/5147671#M63501 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541910">@ScarHelp</a>&nbsp; did he change from sky Q to stream as his Q equipment (they tell you which bits) needs to be sent back.&nbsp;</P> Fri, 21 Nov 2025 15:11:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Returning-sky-equptment-messages-is-it-a-scam/m-p/5147671#M63501 63johnw 2025-11-21T15:11:22Z