https://helpforum.sky.com/t5/Sky-Stream/PUCK-JUST-SAYS-WAIT/m-p/5146899#M63442 PUCK is connected to the internet OK but just says please wait on TV Thu, 20 Nov 2025 17:30:22 GMT Pickle1- 2025-11-20T17:30:22Z https://helpforum.sky.com/t5/Sky-Stream/PUCK-JUST-SAYS-WAIT/m-p/5146899#M63442 PUCK is connected to the internet OK but just says please wait on TV Thu, 20 Nov 2025 17:30:22 GMT https://helpforum.sky.com/t5/Sky-Stream/PUCK-JUST-SAYS-WAIT/m-p/5146899#M63442 Pickle1- 2025-11-20T17:30:22Z https://helpforum.sky.com/t5/Sky-Stream/PUCK-JUST-SAYS-WAIT/m-p/5146950#M63445 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541023">@Pickle1-</a>&nbsp;</P><P>&nbsp;</P><P>Power it off at the mains &gt; reboot your router &gt;wait for it to reconnect &gt; power puck back on.</P><P>&nbsp;</P><P>If this continues to happen you will need to post more information such as your ISP, broadband speed and the speed your puck is getting (by running a netflix speed test (netflix &gt; profile pic &gt; get help? &gt; Connectivity check)).</P><P>&nbsp;</P><P>MikeAlanR</P> Thu, 20 Nov 2025 18:59:48 GMT https://helpforum.sky.com/t5/Sky-Stream/PUCK-JUST-SAYS-WAIT/m-p/5146950#M63445 mikealanr 2025-11-20T18:59:48Z