https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5144563#M63332 <P>I have been a Sky Stream user from the very beginning. (I think I signed up on the day the product was released). However, I have recently started being bugged by niggling issues that I have been unable to resolve. For instance:</P><P>&nbsp;</P><OL><LI>‘Continue Watching’ only shows a few channels. Netflix and some Sky show up. BBC, ITV, C5 etc. all missing. Some days the ‘Continue Watching’ rail is just missing completely. Restarting the puck brings it back.<BR /><BR /></LI><LI>If you watch something on Netflix and come back the following day to watch something else, you will need to restart the puck before you can view.<BR /><BR /></LI><LI>My ‘Playlist’ choices recently vanished. All of them, just gone. Didn’t have many items on it, but a real timewaster to re-install.<BR /><BR /></LI><LI>Sometimes when a streamed TV show is paused, selecting play will cause the playback to skip back to the very beginning. This happened during the last F1 race, and I had to fast forward through nearly two hours of video to get back to where I was. Very irritating.<BR /><BR /></LI></OL><P>I have two pucks. Both seem to behave identically. I presume that this is a software/firmware type glitch. I have tried all the reset options I can find online, but to no avail.</P><P>&nbsp;</P><P>My contract is up with Sky, so I am a free agent, but my current set-up is perfect for me, except these silly things.</P><P>&nbsp;</P><P>Any suggestions?</P><P>&nbsp;</P><P>Thanks, Mark.</P> Tue, 18 Nov 2025 10:18:39 GMT Pincomar 2025-11-18T10:18:39Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5144563#M63332 <P>I have been a Sky Stream user from the very beginning. (I think I signed up on the day the product was released). However, I have recently started being bugged by niggling issues that I have been unable to resolve. For instance:</P><P>&nbsp;</P><OL><LI>‘Continue Watching’ only shows a few channels. Netflix and some Sky show up. BBC, ITV, C5 etc. all missing. Some days the ‘Continue Watching’ rail is just missing completely. Restarting the puck brings it back.<BR /><BR /></LI><LI>If you watch something on Netflix and come back the following day to watch something else, you will need to restart the puck before you can view.<BR /><BR /></LI><LI>My ‘Playlist’ choices recently vanished. All of them, just gone. Didn’t have many items on it, but a real timewaster to re-install.<BR /><BR /></LI><LI>Sometimes when a streamed TV show is paused, selecting play will cause the playback to skip back to the very beginning. This happened during the last F1 race, and I had to fast forward through nearly two hours of video to get back to where I was. Very irritating.<BR /><BR /></LI></OL><P>I have two pucks. Both seem to behave identically. I presume that this is a software/firmware type glitch. I have tried all the reset options I can find online, but to no avail.</P><P>&nbsp;</P><P>My contract is up with Sky, so I am a free agent, but my current set-up is perfect for me, except these silly things.</P><P>&nbsp;</P><P>Any suggestions?</P><P>&nbsp;</P><P>Thanks, Mark.</P> Tue, 18 Nov 2025 10:18:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5144563#M63332 Pincomar 2025-11-18T10:18:39Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5144776#M63344 <P>What you list are standard glitches that I also experience that have never been rectified from launch. It's odd because not everyone appears to be affected &nbsp;the same but reading posts many are.&nbsp;</P> Tue, 18 Nov 2025 14:00:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5144776#M63344 Anonymous 2025-11-18T14:00:52Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5145017#M63356 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3686623">@Pincomar</a>&nbsp;At point 2, did you really mean restart the puck, or did you mean restart the Netflix app?&nbsp;</P> Tue, 18 Nov 2025 18:33:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5145017#M63356 TechGuy007 2025-11-18T18:33:35Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5146351#M63399 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3686623">@Pincomar</a>&nbsp;</P><P>&nbsp;</P><P>Point one - in the very rare occasions my CW rail has gone missing I press the home button which then reloads the main home page and returns the CW rail&nbsp;</P> Thu, 20 Nov 2025 06:55:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Niggling-Issues/m-p/5146351#M63399 Jporch316 2025-11-20T06:55:21Z