topic Discovery plus in Sky Stream

Discovery plus

Corny27 — Fri, 14 Nov 2025 17:21:38 GMT

I can't log into my discovery plus account it's showing as being on my tv subscription package. But can't login.
can it be reset.

Re: Discovery plus

lettice — Fri, 14 Nov 2025 17:24:50 GMT

You need to activate it as described in this Sky help article;

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus?msockid=06e35c0c3e9c6f5001a94a993f526ee6

Re: Discovery plus

Corny27 — Fri, 14 Nov 2025 17:38:36 GMT

Thanks for you help. But it was working previously but. O longer seems to recognise me when I log in.
I've tried reset password. But it does not recognise my email address

Re: Discovery plus

lettice — Fri, 14 Nov 2025 17:56:08 GMT

@Corny27 wrote:

Thanks for you help. But it was working previously but. O longer seems to recognise me when I log in.
I've tried reset password. But it does not recognise my email address

Ok, if you had previously activated and you had previously been logged in on your Sky Stream, suggest;

Using the chat facility bottom right at Discovery+ to check your account email address.

Kepp asking questions and you will get a real chat with an agent or a contact phone number.

https://support.discoveryplus.com/gb-en/Answer/Detail/000004054

Re: Discovery plus

Jonnie7 — Tue, 18 Nov 2025 03:20:49 GMT

Yes