topic Re: Only one puck for two televisions in Sky Stream

Only one puck for two televisions

Geoff+p. — Wed, 12 Nov 2025 14:02:01 GMT

After 3 atemps to order sky stream i finaly managed to order and pay for it .I have two tv,s had to turn down all atemps to sell me sky glass was told i could have two pucks but would have to pay for one of them .Well only one arrived !looking back over emails i noticed there saying i only ordered one which is blatently incorrect i hav two tv,s .Im not happy about spending so much time on the phone to no end is there another way round this problem.

Re: Only one puck for two televisions

Dazzasky — Wed, 12 Nov 2025 14:07:04 GMT

@Geoff+p. wrote:
After 3 atemps to order sky stream i finaly managed to order and pay for it .I have two tv,s had to turn down all atemps to sell me sky glass was told i could have two pucks but would have to pay for one of them .Well only one arrived !looking back over emails i noticed there saying i only ordered one which is blatently incorrect i hav two tv,s .Im not happy about spending so much time on the phone to no end is there another way round this problem.

You should be able to to order one online but you may need to wait 31 days if it is a new account. Take a look on the My Sky app and it will show you there. Also you will need to take out Whole Home which will be an extra £15 a month or so @Geoff+p.

Re: Only one puck for two televisions

Geoff+p. — Thu, 13 Nov 2025 14:23:13 GMT

thanks for the prompt reply i will try on line ordering .