https://helpforum.sky.com/t5/Sky-Stream/Skystream-tv/m-p/5140128#M63036 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4533356">@Adamnorton84</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information. What do you mean doesn't recognise your TV? Do you mean not goes on to the correct HDMI output? Do you have CEC control turned on in the puck settings and on your TV? Has it ever worked? What is the name and model of your TV?</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 12 Nov 2025 21:22:10 GMT mikealanr 2025-11-12T21:22:10Z https://helpforum.sky.com/t5/Sky-Stream/Skystream-tv/m-p/5140021#M63033 When I turn my tv on it doesnt recognise my device and I have to unplug amd retart the puck Wed, 12 Nov 2025 18:27:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Skystream-tv/m-p/5140021#M63033 Adamnorton84 2025-11-12T18:27:29Z https://helpforum.sky.com/t5/Sky-Stream/Skystream-tv/m-p/5140128#M63036 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4533356">@Adamnorton84</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information. What do you mean doesn't recognise your TV? Do you mean not goes on to the correct HDMI output? Do you have CEC control turned on in the puck settings and on your TV? Has it ever worked? What is the name and model of your TV?</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 12 Nov 2025 21:22:10 GMT https://helpforum.sky.com/t5/Sky-Stream/Skystream-tv/m-p/5140128#M63036 mikealanr 2025-11-12T21:22:10Z