https://helpforum.sky.com/t5/Sky-Stream/Paramount/m-p/5137922#M62904 Any body having trouble with paramount + for over a week just says having trouble fixed shortly phoned sky but no help Mon, 10 Nov 2025 15:57:33 GMT Miko 2025-11-10T15:57:33Z https://helpforum.sky.com/t5/Sky-Stream/Paramount/m-p/5137922#M62904 Any body having trouble with paramount + for over a week just says having trouble fixed shortly phoned sky but no help Mon, 10 Nov 2025 15:57:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount/m-p/5137922#M62904 Miko 2025-11-10T15:57:33Z https://helpforum.sky.com/t5/Sky-Stream/Paramount/m-p/5137934#M62905 <P>Not sure what you have already tried to fix the issue.</P> <P>&nbsp;</P> <P>Try a restart of your Sky Stream puck.</P> <P>Go to Settings&gt;Systems Management&gt;Resets &amp; Updates<BR />Select Restart device<BR />Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.</P> <P>&nbsp;</P> <P>Restart your broadband router.</P> <P>&nbsp;</P> <P>Do an apps refresh:</P> <OL class="sc-pyfCe ekEjjI" data-skyui-core="Text@11.1.2"> <LI>Press <STRONG>Home</STRONG> on your Sky remote, then select <STRONG>Settings</STRONG></LI> <LI>Press <STRONG>System management</STRONG> then <STRONG>Resets and updates</STRONG> and finally <STRONG>Refresh apps.</STRONG></LI> <LI>You'll see a message that says, 'Your apps are being refreshed'.</LI> <LI>Press <STRONG>Dismiss</STRONG> to return to normal viewing &nbsp;<BR /><SPAN>The refresh can take 24 hours to complete.</SPAN></LI> </OL> <P>&nbsp;</P> Mon, 10 Nov 2025 16:13:15 GMT https://helpforum.sky.com/t5/Sky-Stream/Paramount/m-p/5137934#M62905 lettice 2025-11-10T16:13:15Z