https://helpforum.sky.com/t5/Sky-Stream/No-puck-no-pictures/m-p/5137421#M62877 <P>Have a read of this Sky help article, namely doing the recovery procedure on step 4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-...</A></P> <DIV class="UserSignature lia-message-signature">&nbsp;</DIV> Mon, 10 Nov 2025 08:32:03 GMT lettice 2025-11-10T08:32:03Z https://helpforum.sky.com/t5/Sky-Stream/No-puck-no-pictures/m-p/5137380#M62876 <P>The puck is not switching on to get tv coverage and channels&nbsp;</P> Mon, 10 Nov 2025 06:25:07 GMT https://helpforum.sky.com/t5/Sky-Stream/No-puck-no-pictures/m-p/5137380#M62876 Nointernetups 2025-11-10T06:25:07Z https://helpforum.sky.com/t5/Sky-Stream/No-puck-no-pictures/m-p/5137421#M62877 <P>Have a read of this Sky help article, namely doing the recovery procedure on step 4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-...</A></P> <DIV class="UserSignature lia-message-signature">&nbsp;</DIV> Mon, 10 Nov 2025 08:32:03 GMT https://helpforum.sky.com/t5/Sky-Stream/No-puck-no-pictures/m-p/5137421#M62877 lettice 2025-11-10T08:32:03Z