https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137324#M62874 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500774">@Malc51</a>&nbsp;</P><P>&nbsp;</P><P>If you need help from the community you will need to provide more information. What is the exact issue? What's the setup? Who is your ISP etc etc. Remember we are fellow customers not sky and know nothing about you unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 09 Nov 2025 22:06:14 GMT mikealanr 2025-11-09T22:06:14Z https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137319#M62871 <P>My puck constantly needs reset.</P> Sun, 09 Nov 2025 21:55:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137319#M62871 Malc51 2025-11-09T21:55:30Z https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137324#M62874 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500774">@Malc51</a>&nbsp;</P><P>&nbsp;</P><P>If you need help from the community you will need to provide more information. What is the exact issue? What's the setup? Who is your ISP etc etc. Remember we are fellow customers not sky and know nothing about you unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 09 Nov 2025 22:06:14 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137324#M62874 mikealanr 2025-11-09T22:06:14Z https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137358#M62875 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500774">@Malc51</a>&nbsp; Your duplicate thread regarding the same issue has been removed as you already raised the same question here.</P> <P>&nbsp;</P> <P>As per <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/460386">@mikealanr</a>&nbsp; you'll need to provide a lot more information if you want the communities help.</P> Mon, 10 Nov 2025 01:06:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-problem/m-p/5137358#M62875 GD1 2025-11-10T01:06:22Z