topic Re: Sky stream buffering constantly in Sky Stream

Sky stream buffering constantly

Magssinclair — Fri, 12 Apr 2024 16:21:28 GMT

Hi all, I have been given Sky stream in my broadband package but it's proving useless as it constantly buffers when accessing the live tv.

The box is in the next room from the hub and no more than 10m away. There are walls between but they are constructed with timber and plasterboard. Other streaming services I access are working okay.

Re: Sky stream buffering constantly

Magssinclair — Fri, 12 Apr 2024 16:31:52 GMT

I've checked Speedtest through Netflix app and it's saying I'm achieving 27.12MBPS

Re: Sky stream buffering constantly

GD1 — Fri, 12 Apr 2024 16:38:40 GMT

@Magssinclair If thats over wifi try using ethernet as the speed is very low and is the cause of the issues.

Re: Sky stream buffering constantly

lettice — Fri, 12 Apr 2024 16:56:16 GMT

As mentioned above, your Netflix speed test is very borderline for Sky Stream to perform reliably.

If you cannot improve your wifi speed, best solution will be to use an ethernet connection.

Re: Sky stream buffering constantly

Magssinclair — Fri, 12 Apr 2024 18:59:25 GMT

Yeah I was thinking about something like a TP link as I can't run an Ethernet from router to box. As the broadband is through sky and so it the sky stream, should they provide this solution. Quite sure they were supposed to guarantee 40mbps

Re: Sky stream buffering constantly

Anonymous — Fri, 12 Apr 2024 21:05:04 GMT

We get this too despite being on 60 or so Mbps and having the puck wired.

Re: Sky stream buffering constantly

lettice — Sat, 13 Apr 2024 05:02:06 GMT

@Magssinclair wrote:
Yeah I was thinking about something like a TP link as I can't run an Ethernet from router to box.

Yes a powerline adapter will work fine.

I have never used these, but know some who do.

@Chrisee Any suggestions for some recommended Powerline kit that the OP could use?

Re: Sky stream buffering constantl

Chrisee — Sat, 13 Apr 2024 05:38:18 GMT

@Magssinclair TP-Link make a range of powerline networking kits (they make a widecrange of other networking kit as well) but they are not the only company that do but they are a popular choice. The faster kits use all 3 conductors rather than just live and neutral the cheap ones use . When buying a kit consider that in most cases you get roughly 20 to 40% of the rated speed of the kit and always use wall sockets rather than trailing sockets.

Re: Sky stream buffering constantly

Soekalozi — Thu, 03 Oct 2024 15:29:27 GMT

I do not know why it is not on the same system as Now TV that never buffers you can plug box in anywhere and no issue, I had to hand my SKY Glass back after a week because of buffering issues

Re: Sky stream buffering constantly

JonnieBoy — Sun, 06 Oct 2024 08:34:01 GMT

i have this problem constantly on 401 watching uhd , in fact put would lock up it was so bad.

switching to 906 same uhd content, but no buffering 🤷‍♂️

Re: Sky stream buffering constantly

JohnD60 — Sun, 09 Nov 2025 10:23:46 GMT

Hi - I had the same BUT found the solution - If you have the Puck plugged directly via ethernet Cable into the Router and also open to accepting a signal via WIFI - TURN THE WIFI OPTION OFF on the Puck linked to the TV (Puck Settings).... There seems to be a conflict between the WIFI and Hard Wire which causes the buffering - I did this and no more problem ! Hope this helps you ...