https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-isn-t-working/m-p/5134453#M62561 <P>Have a read of this Sky help article, namely doing the recovery procedure on step4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> Thu, 06 Nov 2025 12:07:20 GMT lettice 2025-11-06T12:07:20Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-isn-t-working/m-p/5134415#M62558 <P>Sky box isn't working it isn't showing on telly. Lights on but sometimes are flashing.&nbsp;</P> Thu, 06 Nov 2025 11:38:10 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-isn-t-working/m-p/5134415#M62558 Tomlinson1 2025-11-06T11:38:10Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-isn-t-working/m-p/5134453#M62561 <P>Have a read of this Sky help article, namely doing the recovery procedure on step4;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> Thu, 06 Nov 2025 12:07:20 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-isn-t-working/m-p/5134453#M62561 lettice 2025-11-06T12:07:20Z