topic Re: small display on my hisense tv in Sky Stream

small display on my hisense tv

scotty1892 — Thu, 06 Nov 2025 07:10:32 GMT

Hi, i have a sky puck, watching tv last night, no issues, i've turned it on this morning and the picture has come up very small on the screen. i have a hisense tv, tried all the screen settings and no difference, have reset the sky box, the same. Other things on my tv are ok ( ie netflix ).

Re: small display on my hisense tv

75sky — Thu, 06 Nov 2025 08:48:06 GMT

look at picture ratio settings on tv and make sure it's not on dot to dot if it's not that i'm not sure what else to try hope this works for you

Re: small display on my hisense tv

Fothergill1 — Thu, 06 Nov 2025 09:24:32 GMT

Hi @scotty1892 and welcome to the forum. You say you have reset your puck but try unplugging the puck and leaving it unplugged for a while (10-15 minutes should do it). When you plug it back in again it will take a couple of minutes to reboot. This tends to remove software glitches and may solve the problem for you.

Re: small display on my hisense tv

lettice — Thu, 06 Nov 2025 11:23:01 GMT

@scotty1892

When you say screen settings, do you mean the picture settings on the puck or within the settings on the Hisense TV.

Does sound like it maybe aspect ratio on the Hisense TV has changed.

Go to Home screen on your puck and play out a channel, do not worry it's displaying wrong at this stage.

Pick up your your Hisense TV remote, click on the settings button, select settings>picture>aspect ratio and change the aspect ratio to automatic.

That will change the hdmi settings for the puck to that aspect ratio or reset it.

Put the puck into standby along with the TV into standby too.

Might be worth repowering the TV at the socket.

Try the puck now, it should pick up the changed aspect ratio.

Re: small display on my hisense tv

75sky — Thu, 06 Nov 2025 11:00:14 GMT

On the tv

Re: small display on my hisense tv

scotty1892 — Thu, 06 Nov 2025 16:57:05 GMT

hi, thankyou all for your replies, i left everything off all day, unplugged, switched on tonight and it's ok