topic Poor Service in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Poor-Service/m-p/5130476#M62270 <P>Having recently moved from Virgin Media to Sky I thought I would have very or no issues with my tv or briadband, wrong&nbsp; being onSky for just a few months&nbsp; amhaving repeated issues with my tv / broadband. Sometimes I loose the channel I'm watching only to have a blue screen so I then have go back into the menu to select the program again, then there's the pause issue, if I pause anything and go to make a drink on returning my tv has lost the tv signal so once again missed out on minutes of what I was watching. If this continues it will leave me with no option but to cancel&nbsp; what I deem is a poor service. Then there trying to contact Sky support, firstly does even exist as the only support I have managed to get is the stupid AI support. Never had this with Virgin so if my issue is not resolved like I said it's Vigrin Media for me at thleast their supprt was a lot better than Sky.</P> Sat, 01 Nov 2025 16:19:57 GMT jurgenm1947 2025-11-01T16:19:57Z Poor Service https://helpforum.sky.com/t5/Sky-Stream/Poor-Service/m-p/5130476#M62270 <P>Having recently moved from Virgin Media to Sky I thought I would have very or no issues with my tv or briadband, wrong&nbsp; being onSky for just a few months&nbsp; amhaving repeated issues with my tv / broadband. Sometimes I loose the channel I'm watching only to have a blue screen so I then have go back into the menu to select the program again, then there's the pause issue, if I pause anything and go to make a drink on returning my tv has lost the tv signal so once again missed out on minutes of what I was watching. If this continues it will leave me with no option but to cancel&nbsp; what I deem is a poor service. Then there trying to contact Sky support, firstly does even exist as the only support I have managed to get is the stupid AI support. Never had this with Virgin so if my issue is not resolved like I said it's Vigrin Media for me at thleast their supprt was a lot better than Sky.</P> Sat, 01 Nov 2025 16:19:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Poor-Service/m-p/5130476#M62270 jurgenm1947 2025-11-01T16:19:57Z