Sky box won’t turn on

Stearmer — Sun, 26 Oct 2025 18:18:11 GMT

When am turning my sky box on it is not coming on everything is plugged in correctly and the white light is on the box but am just getting a black screen

Re: Sky box won’t turn on

lettice — Sun, 26 Oct 2025 18:30:37 GMT

As you have posted in the Sky Glass TV section, assume you are asking for a Sky Glass TV.

Have a read of this Sky Glass TV Sky help article, namely performing the recovery procedure on step 4

https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv/articles/power-issue-help-sky-glass

If by a Sky box, you mean a Sky Stream puck.

Have a read of this Sky Stream puck Sky help article, namely performing the recovery procedure on step 4;

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck

topic Re: Sky box won’t turn on in Sky Stream

Sky box won’t turn on

Re: Sky box won’t turn on