https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125201#M61944 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3467417">@Marion3934</a>&nbsp;</P><P>&nbsp;</P><P>Also worth rebooting your router if the other suggestions don't work&nbsp;</P> Sun, 26 Oct 2025 10:26:45 GMT Jporch316 2025-10-26T10:26:45Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125125#M61939 <P>I have sky stream. Cannot connect. Message says connect to broadband. Everything is connected. My internet is working. What else can I do? &nbsp;I have unplugged and connected again</P> Sun, 26 Oct 2025 08:40:08 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125125#M61939 Marion3934 2025-10-26T08:40:08Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125194#M61943 <P>Has your puck been connected before or is this a new setup of a puck?</P> <P>&nbsp;</P> <P>You could try temporarily connecting up an ethernet cable direct to the router, once that has connected, try adding the wifi again or do a network reset in settings and try adding to your wifi again.</P> Sun, 26 Oct 2025 10:20:21 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125194#M61943 lettice 2025-10-26T10:20:21Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125201#M61944 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3467417">@Marion3934</a>&nbsp;</P><P>&nbsp;</P><P>Also worth rebooting your router if the other suggestions don't work&nbsp;</P> Sun, 26 Oct 2025 10:26:45 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-connect-to-sky/m-p/5125201#M61944 Jporch316 2025-10-26T10:26:45Z