Puck wont turn green

Arty368 — Tue, 21 Oct 2025 13:41:57 GMT

The puck wont turn to green only amber and red then goes off

Re: Puck wont turn green

GD1 — Tue, 21 Oct 2025 13:56:27 GMT

@Arty368 A Stream puck doesn't have a green light it would be white

Re: Puck wont turn green

lettice — Tue, 21 Oct 2025 14:24:48 GMT

As above, the puck in its working state will show a white light and when powering on or restarting may show a flashing white light.

It may get stuck in a standby mode and still show a white light.

Only when doing certain recovery or setup states will the light flash through other colours.

If your Sky Stream Puck is not powering on correctly or is stuck in a standby state, have a read of this Sky help article, namely performing the recovery procedure on step 4;

https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck

topic Re: Puck wont turn green in Sky Stream

Puck wont turn green

Re: Puck wont turn green

Re: Puck wont turn green