Activation problems for Discovery +

Geoff701 — Thu, 16 Oct 2025 13:07:45 GMT

I had to change my puck and after doing so and running through set up, every thing works apart from Discovery +. When I try to sign in the activation code provided on the tv does not work. Every code gets the same NOT RECOGNISED response.

I can log in to Discovery+ on my lap top and i-phone. Have checked on My Sky and Discovery+ is on my package. Have spent 45 mins talking to Sky and still the problem remains.

Any ideas?

Re: Activation problems for Discovery +

Fothergill1 — Thu, 16 Oct 2025 13:14:36 GMT

Hi @Geoff701 when Discovery+ changed their App a few weeks ago I had a similar situation where the QR code on the TV didn't work properly. I ended up going to the Discovery + web site and logged in through the activation page there and it has worked fine since then.

https://auth.discoveryplus.com/link

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Activation problems for Discovery +

Re: Activation problems for Discovery +