https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-won-t-update/m-p/5117111#M61410 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507036">@Burroughfarm5_</a>&nbsp;wrote:<BR /><P>Sky keeps saying updating software. I have tried restarting the box and it won't work&nbsp;</P><HR /></BLOCKQUOTE><P>Try connecting the puck directly to your router using an ethernet cable to get the update to finish, then you can remove ethernet and switch to WiFi.&nbsp;</P> Thu, 16 Oct 2025 11:45:49 GMT BenJoBanjo 2025-10-16T11:45:49Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-won-t-update/m-p/5117103#M61407 <P>Sky keeps saying updating software. I have tried restarting the box and it won't work&nbsp;</P> Thu, 16 Oct 2025 11:31:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-won-t-update/m-p/5117103#M61407 Burroughfarm5_ 2025-10-16T11:31:33Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-won-t-update/m-p/5117111#M61410 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4507036">@Burroughfarm5_</a>&nbsp;wrote:<BR /><P>Sky keeps saying updating software. I have tried restarting the box and it won't work&nbsp;</P><HR /></BLOCKQUOTE><P>Try connecting the puck directly to your router using an ethernet cable to get the update to finish, then you can remove ethernet and switch to WiFi.&nbsp;</P> Thu, 16 Oct 2025 11:45:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-won-t-update/m-p/5117111#M61410 BenJoBanjo 2025-10-16T11:45:49Z