https://helpforum.sky.com/t5/Sky-Stream/Puck-wont-connect/m-p/5114152#M61265 I have moved a Tv and Puck from my garden summerhouse where it worked in a bedroom in my house it will now not connect . Sun, 12 Oct 2025 17:31:28 GMT TManning 2025-10-12T17:31:28Z https://helpforum.sky.com/t5/Sky-Stream/Puck-wont-connect/m-p/5114152#M61265 I have moved a Tv and Puck from my garden summerhouse where it worked in a bedroom in my house it will now not connect . Sun, 12 Oct 2025 17:31:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-wont-connect/m-p/5114152#M61265 TManning 2025-10-12T17:31:28Z https://helpforum.sky.com/t5/Sky-Stream/Puck-wont-connect/m-p/5114202#M61267 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4503406">@TManning</a>&nbsp;</P><P>&nbsp;</P><P>Try resetting the network and re joing your WiFi. Have you also checked that there is strong WiFi coverage in the location where you have moved the puck to?</P><P>&nbsp;</P><P>Steps to follow here: <A href="https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/connect-tv-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/connect-tv-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 12 Oct 2025 19:07:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-wont-connect/m-p/5114202#M61267 mikealanr 2025-10-12T19:07:28Z