https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-keeps-freezing/m-p/5113580#M61211 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/432946">@johnharding</a>&nbsp;wrote:<BR /><P>Had my sky stream for 5days and it keeps freezing trying to disconnect consistently nothing works&nbsp;</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/432946">@johnharding</a>&nbsp;</P><P>&nbsp;</P><P>@first port of call is to check the speed being received by your stream puck .... to do this navigate to the Netflix app - go to settings - network - check network&nbsp;</P><P>&nbsp;</P><P>you need at least minimum 30 mbs to be able to stream.</P> Sat, 11 Oct 2025 22:11:38 GMT Jporch316 2025-10-11T22:11:38Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-keeps-freezing/m-p/5113577#M61210 <P>Had my sky stream for 5days and it keeps freezing trying to disconnect consistently nothing works&nbsp;</P> Sat, 11 Oct 2025 21:47:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-keeps-freezing/m-p/5113577#M61210 johnharding 2025-10-11T21:47:52Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-keeps-freezing/m-p/5113580#M61211 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/432946">@johnharding</a>&nbsp;wrote:<BR /><P>Had my sky stream for 5days and it keeps freezing trying to disconnect consistently nothing works&nbsp;</P><HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/432946">@johnharding</a>&nbsp;</P><P>&nbsp;</P><P>@first port of call is to check the speed being received by your stream puck .... to do this navigate to the Netflix app - go to settings - network - check network&nbsp;</P><P>&nbsp;</P><P>you need at least minimum 30 mbs to be able to stream.</P> Sat, 11 Oct 2025 22:11:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-keeps-freezing/m-p/5113580#M61211 Jporch316 2025-10-11T22:11:38Z