topic Re: Stream - slow and laggy in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112514#M61134 <P>Ah ok. Thanks for your reply.&nbsp;<BR />I do notice when I switch off at the plug, then on again, it goes back to normal... but after a day or so, goes back to laggy and slow again.&nbsp;</P> Fri, 10 Oct 2025 14:49:29 GMT wdhayden 2025-10-10T14:49:29Z Stream - slow and laggy https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112501#M61132 <P>I do love my Sky Stream now... but I do find it often gets very slow and laggy when navigating the menu's and TV guide.&nbsp;<BR /><BR /><BR /></P><P>I've got wired broadband at 900mb plugged in.&nbsp;<BR /><BR /></P><P>is it like this for everyone?&nbsp;</P> Fri, 10 Oct 2025 14:32:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112501#M61132 wdhayden 2025-10-10T14:32:26Z Re: Stream - slow and laggy https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112511#M61133 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1425394">@wdhayden</a>&nbsp;</P><P>UI speed can vary. It depends on server and local network congestion. SkyOS is almost entirely server-based, very little occurs on the actual puck itself, so everyone's experience is different depending on how their own puck is connected to their individual broadband network and the Sky server their puck is assigned to.&nbsp;&nbsp;</P> Fri, 10 Oct 2025 14:47:36 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112511#M61133 BenJoBanjo 2025-10-10T14:47:36Z Re: Stream - slow and laggy https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112514#M61134 <P>Ah ok. Thanks for your reply.&nbsp;<BR />I do notice when I switch off at the plug, then on again, it goes back to normal... but after a day or so, goes back to laggy and slow again.&nbsp;</P> Fri, 10 Oct 2025 14:49:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112514#M61134 wdhayden 2025-10-10T14:49:29Z Re: Stream - slow and laggy https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112521#M61135 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1425394">@wdhayden</a>&nbsp;wrote:<BR /><P>Ah ok. Thanks for your reply.&nbsp;<BR />I do notice when I switch off at the plug, then on again, it goes back to normal... but after a day or so, goes back to laggy and slow again.&nbsp;</P><HR /></BLOCKQUOTE><P>Doing a full reboot, either by turning it off at the plug or by doing a restart from the settings menu can help because it flushes the cache and re-establishes the server connection. Doing this regularly, every few days for example, can help to keep the UI a bit more fluid and less laggy.&nbsp;</P> Fri, 10 Oct 2025 14:57:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5112521#M61135 BenJoBanjo 2025-10-10T14:57:53Z Re: Stream - slow and laggy https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5114509#M61284 <P>Yep - this came in during a software upgrade a while ago, it was reported - we we were told it was 'fixed' but it's not...I have the same as you. As for the server comment above - I would be horrified if at least some of the data is not at least cached locally.<BR /><BR />But as stated - this is a regression...and an annoying one at that.<BR /><BR />Sky OS 1.3<BR />Build: QS37.045.01P<BR /><BR />Bluegiraffe</P> Mon, 13 Oct 2025 09:58:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5114509#M61284 Bluegiraffe 2025-10-13T09:58:03Z Re: Stream - slow and laggy https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5114514#M61285 <P>Ammendment - UI version 3.33.0</P> Mon, 13 Oct 2025 09:59:45 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-slow-and-laggy/m-p/5114514#M61285 Bluegiraffe 2025-10-13T09:59:45Z