topic Re: Constant issues in Sky Stream

Constant issues

CGMFFG — Wed, 08 Oct 2025 19:31:30 GMT

For some reason over the last month I have had issue after issue with Stream.
Not had an issue before but now nearly everyday the tv guide is missing or the please wait programme is loading message. I spend more time resetting the pluck than I do watching it.

Absolutely nothing to do with internet speed as that is running in excess of 500 mbps.
I am at the point of just cancelling and switching to another provider as we are out of contract.

Re: Constant issues

mikealanr — Wed, 08 Oct 2025 20:45:35 GMT

Hi @CGMFFG

There was an outage skys side and a number of threads on the community re this. Service seems to have been restored for some users, but it may be intermittent.

MikeAlanR

Re: Constant issues

CGMFFG — Wed, 08 Oct 2025 22:50:34 GMT

This has been happening over a few weeks?

Re: Constant issues

NickJJ — Thu, 09 Oct 2025 12:10:35 GMT

Exactly the same for me. Everything had been stable for some months but it appears some software update means lots of the old problems are back like NO Wifi message (I'm connected on ethernet), programme loading.

It would be nice to just switch the box on and it works - I don't have this with any other equipment like Amazon stick.

Unbelievable for what they charge for this junk.

Re: Constant issues

CGMFFG — Fri, 10 Oct 2025 19:28:16 GMT

Couldnt agree more!
I have no issues with any other equipment, Sky are so far behind.

I am cancelling Monday, had the same issue again tonight.

Re: Constant issues

2muchTV — Sat, 11 Oct 2025 10:25:38 GMT

@CGMFFG I have not had any issues with my Stream (connected via ethernet) but I have just cancelled in favour of Now TV which for me is cheaper... £31 (Sports £20 + Entertainment £5 + Ultra Boost ie UHD on 4 devices £6)

Re: Constant issues

NickJJ — Sat, 11 Oct 2025 10:25:11 GMT

Sounds like a great decsion - I will check out Now Tv also

Re: Constant issues

2muchTV — Sat, 11 Oct 2025 10:32:23 GMT

@NickJJcompared to Stream there are limitations with Now TV eg catchup playlists, but it has all the Sky Sports channels.

The prices I have, followed 1 month of paying the regular price for Sport and then cancelling. Offers came up to stay and an offer of 6 months @ £19 pm.

I don't like long contracts and dislike the price haggling dance. Everything is done online including cancelling (no phone calls required... yippee!)